TRAINING PROGRAM: «PROBLEM SOLVING AND CONFLICT MANAGEMENT THROUGH EMOTIONAL INTELLIGENCE»
NICOSIA 07/12/2023 («CCCI» BUILDING)
Seminar Hours: 08:45 – 17:00
Conducting Language: English
Discussions and interventions can also be done in the Greek language.
Main topics to be covered:
– What is conflict?
– What are the sources of conflict?
– Difference between Emotional VS Rational responses to conflict
– Examples and tendencies of manifestation of Emotional & Rational responses at different times
– Consequences of each response and effect on team dynamics
– Thought process & behaviour process analysis
– Co-existence of contradictory characteristics in the same individual/Manifestation times and situations
– Embracing conflict as a source of transformation & growth Categorization of types of conflict & conflict behaviour styles
– Consequences of each type of Conflict?
– Conflict behaviour style influence on innovativeness in a team
– The 5 conflict management styles based on two dimensions
– Using EQ in resolving conflict & building emotional bonds
– How does Cognitive Conflict in Design Teams support the development of creative ideas?
– Dealing with barriers to creativity & conflict management – Difficult character types and handling solutions
– Problem solving – The SCAMPER Method: Substitute – Combine – Adapt – Modify – Put to another use – Eliminate – Reverse
VITAL IMPORTANCE TRAINING PROGRAM
100% SUBSIDIZED BY THE HRDA «ENTERPRISE DIGITAL TRANSFORMATION IN CYPRUS USING PROJECT MANAGEMENT TECHNIQUES»
NICOSIA, 5 & 6 /12/2023 (ΚΕΒΕ Premises)
Seminar Hours: 08:30 – 17:00
Conducting Language: English
Trainer: Philip Ammerman
The program is addressed to: Owners, General Managers, IT Managers, Marketing, Sales, and Strategic Planning managers of companies / organizations, including businesses that offer services, tools and solutions related to digital transformation.
Basic Topics will be covered:
– Digital Transformation
– Digital Strategy and Commitment
– Principles of Digital Project Management
– Waterfall Project Management
– Agile Project Management
– Digital Outsourcing and Contracting
– Using Project & Team Management Software
– Budgets & ROI
– A 5-Year Plan to Digital Transformation