TRAINING PROGRAMME: «PROBLEM SOLVING AND CONFLICT MANAGEMENT THROUGH EMOTIONAL INTELLIGENCE» 17/11/2025 CCCI BUILDING, NICOSIA
Seminar Hours: 08:45 – 17:00
Conducting Language: English
Discussions and interventions can also be done in the Greek language.
Trainer: Ms. Amandina Vernescu
The program is addressed to: Directors, department heads in companies, administrative officers, scientific staff, and office managers who supervise staff.
Main topics to be covered:
-What is conflict?
-What are the sources of conflict?
-Difference between Emotional VS Rational responses to conflict
-Examples and tendencies of manifestation of Emotional & Rational responses at different times
-Consequences of each response and effect on team dynamics
-Thought process & behaviour process analysis
-Co-existence of contradictory characteristics in the same individual/Manifestation times and situations
-Embracing conflict as a source of transformation & growthCategorization of types of conflict & conflict behaviour styles
-Consequences of each type of Conflict?
-Conflict behaviour style influence on innovativeness in a team
-The 5 conflict management styles based on two dimensions
-Using EQ in resolving conflict & building emotional bonds
-How does Cognitive Conflict in Design Teams support the development of creative ideas?
-Dealing with barriers to creativity & conflict management – Difficult character types and handling solutions
-Problem solving – The SCAMPER Method: Substitute – Combine – Adapt – Modify – -Put to another use – Eliminate – Reverse
Το πρόγραμμα απευθύνεται σε: Διευθυντές και Επιστημονικό προσωπικό/ Λειτουργούς καθώς και σε γραμματειακό προσωπικό από τα Τμήματα Διοίκησης, Marketing, Λογιστηρίου, Στρατηγικού Σχεδιασμού, Ανάπτυξης Ανθρώπινου Δυναμικού και Πωλήσεων, κα.
Κύρια Σημεία που θα καλυφθούν:
-Εισαγωγή: GenAI και Prompt Engineering
-Θεωρητική εισαγωγή στην έννοια της Γενεσιουργικής Τεχνητής Νοημοσύνης (Generative Artificial Intelligence) και των δημοφιλών εργαλείων (ChatGPT, Gemini, Claude)
-Συζήτηση και επεξήγηση του τρόπου που τα εργαλεία Γενεσιουργικής Τεχνητής Νοημοσύνης παράγουν απαντήσεις στους χρήστες και ενημέρωση για τα ρίσκα και τους κίνδυνους που αφορούν αυτά τα εργαλεία, όπως μεροληψία στα δεδομένα εκπαίδευσης του μοντέλου, AI hallucinations, ασαφείς απαντήσεις, κίνδυνοι κυβερνοασφάλειας (cybersecurity)
-Prompt Engineering – αποτελεσματικές προτροπές
-Επίδειξη των κινδύνων και ρίσκων που προκύπτουν από αναποτελεσματικές προτροπές στα εργαλεία ΤΝ με χρήση αληθινών παραδειγμάτων
-Υπόδειξη των προτύπων (frameworks) αποτελεσματικών προτροπών και στις καλύτερες πρακτικές
-Πρακτική χρήση του Prompt Engineering
The Cyprus Chamber of Commerce and Industry (CCCI) wishes to inform its members that the Ministry of Public Works and Transport of Lebanon has issued a non-binding Expression of Interest (EOI) as part of a market-sounding exercise for the project titled:“Development of Rene Mouawad – Qlayaat Airport (OLKA)”.
This preliminary process aims to assess market interest and gather information from potential investors, operators, and companies with relevant experience in airport development, management, or related infrastructure projects.
Please note that: The EOI is non-binding and intended solely for market sounding purposes. Participation at this stage does not constitute prequalification or a commitment on behalf of either party. The Ministry reserves the right to amend or cancel the process without liability. Completed forms and supporting documentation should be submitted directly to the Ministry of Public Works and Transport of Lebanon by the specified deadline.
For further clarification or assistance, interested companies may contact the CCCI International Relations and Economic Diplomacy Department at lily@ccci.org.cy or by telephone at 22889706.
The Ministry of Defence of the Republic of Cyprus, in cooperation with the Ministry of Defence of the United Kingdom, is organising a two-day event titled Cyprus–United Kingdom Defence Industry Day, which will take place in London from 10 to 11 December 2025 (alternative dates 9 – 10 December 2025) at the Cyprus High Commission.
The event aims to:
• highlight the capabilities of the Cypriot defence industry and innovation,
• strengthen bilateral cooperation in the fields of defence and technology,
• facilitate networking between Cypriot and British companies,
• promote trade and investment partnerships.
The programme includes presentations from government and industry bodies, as well as dedicated sessions for participating companies to showcase their technologies. The thematic areas include cyber defence, UAVs and artificial intelligence, counter-drone technologies, materials, space applications, energy & environment, and communications.
Please find the draft programme attached (below pdf) for your information.
Interested parties are kindly requested to inform the Ministry of Defence of their preliminary interest in participating, either as attendees or as presenters, at the email address skonstantinou@mod.gov.cy.
